Rimfire Energy currently sells electricity to the following types of customers:

1. Residential customers in residential premises billed on standard regulated tariffs;
2. Small Business customers in business premises billed on standard regulated tariffs; and
3. Large Business customers in business premises billed on negotiated prices.

Please note that due to the current regulated pricing and associated subsidy arrangements set by the NT Government, we are currently unable to offer pensioner and concession discounts, or sell electricity to the following customer types:

1. Multipurpose customers;
2. Caravan park residents;
3. Customers with prepayment meters; and
4. Public benevolent institutions.

Small Business & Residential Customers

We currently offer pay-on-time discounts for regulated tariffs for our residential and small business customers.

Our small business and residential customers can choose between a flat tariff pricing structure, where the same charge rate applies to all periods, or a time-of-use pricing structure, where separate charge rates apply for peak and off-peak periods.

Please refer to our Product and Price Sheet for further details on the current regulated pricing order tariffs for small business and residential customers.

Large Business Customers

In addition to our discounted tariffs for smaller customers, our competitive customised prices have saved tens of thousands, and in some cases hundreds of thousands, of dollars on their electricity bills each year for our large business customers.

Our large business customers are all provided with customised pricing specific to their consumption patterns, payment terms, and external market prices at the time of contracting. If you are a large business customer and would like to get more information, please go to our Large Business Customers page.

We sell electricity to eligible customers in the following grid-connected regions:

• Darwin
• Katherine
• Tennant Creek
• Alice Springs

Absolutely. Provided that you meet our eligibility criteria, we are happy to have customers with solar PV installed.

As an electricity retailer, we do not control the physical supply of electricity to your premises. 

PowerWater owns the electricity network (poles and wires) and is responsible for the physical supply of electricity to your premises and the reliability of the network. They are also responsible for connecting your premises to the network, and we can arrange this with PowerWater on your behalf if you would like us to.

In order to choose your electricity retailer and become a Rimfire Energy customer, you must have an eligible "smart meter" or remote-read interval meter installed at your premises.

These are computerized meters fitted with a SIM card to allow the meter to take a consumption reading every 15 minutes and communicate the data to PowerWater via the mobile communications network without the need for a meter-reader to attend to your premises.

PowerWater imposes charges for smart meter upgrades and these costs are normally passed through to customers at cost by electricity retailers. The costs related to smart meter upgrades vary depending on the extent of the upgrade work required.

We will consider you to be an small business customer if your premises are used for operating a business and has annual electricity usage of less than 750 MWh p.a..

It is likely that we will consider you to be an small business customer if you are a business customer, if you have a standard contract, and if you are currently being charged based on regulated commercial pricing order tariffs.

Indicatively, this means that if your current bills are less than $18k per month, then you will probably fit into the category of an small business customer. You can find further details at our Small Business Customers page.

We will consider you to be a large business customer if your premises are used for operating a business and has an annual electricity usage of more than 750 MWh p.a. We will likely consider you to be a large business customer if you are a business customer and you meet either of the following arrangements:

1. A negotiated contract, and you are currently being charged based on negotiated rates (instead of standard published rates); or
2. A standard contract, and you are currently being charged based on unregulated commercial default tariffs.

Indicatively, this means that if your current bills are more than $18k per month, then you will probably fit into the category of a large business customer.

You can find further details at ourLarge Business Customers page.

We will consider you to be a residential customer if your premises are used for domestic purposes and has an annual electricity usage of less than 750 MWh p.a.

This does not include hostels, motels, guest houses, caravan parks, or premises wherein a caretaker resides, which are otherwise used for nonresidential purposes.

You can find further details at ourResidential Customers page.