Who Is Rimfire Energy?
Rimfire Energy in Darwin, NT is a privately owned electricity business operating in the Northern Territory since 2014, and we are the largest nongovernment electricity retailer operating in the Northern Territory.
Our team has more than 40 years of combined experience in the electricity industry, and we are committed to providing you with competitive energy prices and quality customer service.
You can find out more about Rimfire Energy and our team at the About Us page.
What Types of Customers Do You Serve?
Rimfire Energy currently sells electricity to the following types of customers:
Please note that due to the current regulated pricing and associated subsidy arrangements set by the NT Government, we are currently unable to offer pensioner and concession discounts, or sell electricity to the following customer types:
What Are Your Electricity Rates?
We currently offer pay-on-time discounts for regulated tariffs for our residential and small business customers.
Our small business and residential customers can choose between a flat tariff pricing structure, where the same charge rate applies to all periods, or a time-of-use pricing structure, where separate charge rates apply for peak and off-peak periods.
Please refer to our Product and Price Sheet for further details on the current regulated pricing order tariffs for small business and residential customers.
In addition to our discounted tariffs for smaller customers, our competitive customised prices have saved tens of thousands, and in some cases hundreds of thousands, of dollars on their electricity bills each year for our large business customers.
Our large business customers are all provided with customised pricing specific to their consumption patterns, payment terms, and external market prices at the time of contracting. If you are a large business customer and would like to get more information, please go to our Large Business Customers page.
What Geographic Regions Do You Serve?
We sell electricity to eligible customers in the following grid-connected regions:
I Have Solar at My Premises. Can I Still Switch to Rimfire Energy?
Absolutely. Provided that you meet our eligibility criteria, we are happy to have customers with solar PV installed.
Who Is Responsible for the Physical Connection and Supply of Electricity?
As an electricity retailer, we do not control the physical supply of electricity to your premises.
PowerWater owns the electricity network (poles and wires) and is responsible for the physical supply of electricity to your premises and the reliability of the network. They are also responsible for connecting your premises to the network, and we can arrange this with PowerWater on your behalf if you would like us to.
What Is a Smart Meter?
In order to choose your electricity retailer and become a Rimfire Energy customer, you must have an eligible "smart meter" or remote-read interval meter installed at your premises.
These are computerized meters fitted with a SIM card to allow the meter to take a consumption reading every 15 minutes and communicate the data to PowerWater via the mobile communications network without the need for a meter-reader to attend to your premises.
How Much Does a Smart Meter Cost?
PowerWater imposes charges for smart meter upgrades and these costs are normally passed through to customers at cost by electricity retailers. The costs related to smart meter upgrades vary depending on the extent of the upgrade work required.
What Is an Small Business Customer?
We will consider you to be an small business customer if your premises are used for operating a business and has annual electricity usage of less than 750 MWh p.a..
It is likely that we will consider you to be an small business customer if you are a business customer, if you have a standard contract, and if you are currently being charged based on regulated commercial pricing order tariffs.
Indicatively, this means that if your current bills are less than $18k per month, then you will probably fit into the category of an small business customer. You can find further details at our Small Business Customers page.
What Is a Large Business Customer?
We will consider you to be a large business customer if your premises are used for operating a business and has an annual electricity usage of more than 750 MWh p.a. We will likely consider you to be a large business customer if you are a business customer and you meet either of the following arrangements:
Indicatively, this means that if your current bills are more than $18k per month, then you will probably fit into the category of a large business customer.
You can find further details at ourLarge Business Customers page.
What Is a Residential Customer?
We will consider you to be a residential customer if your premises are used for domestic purposes and has an annual electricity usage of less than 750 MWh p.a.
This does not include hostels, motels, guest houses, caravan parks, or premises wherein a caretaker resides, which are otherwise used for nonresidential purposes.
You can find further details at ourResidential Customers page.