customer Forms
RIMFIRE ENERGY - Customer Forms
Disconnection Form
If you are moving out, please complete this disconnection request form. Rimfire Energy require three business day’s notice and disconnection charges will be applied to your final invoice.
Direct Debit
Direct debit is a fast and hassle-free way to manage your bills. Payments are automatically deducted from your chosen bank account or credit card on the invoice due date.
Please submit the direct debit form by the 15th to ensure activation within the same month. Kindly note that bank fees may apply for payments made by credit card.
Credit Refund
If your account has a credit balance exceeding $200, you may request a refund.
To receive the refund within the same month, please submit your request by the 15th.
Refunds are typically processed within 3 to 5 business days after the invoice due date.
Once processed, please allow an additional 2 to 3 business days for the funds to appear in your bank account.
Customer Consent
If you would like to update your contact details or add an authorised person to the account, please fill in our customer consent form.
Customer Reviews
