Terms and Conditions
RIMFIRE ENERGY RESIDENTIAL TERMS AND CONDITIONS – APRIL 2026
1. THE AGREEMENT
1.1 The
parts of the agreement
These
terms and conditions form part of our agreement with you for the sale of
electricity at your premises. The other parts of the agreement are your
application and your ‘Welcome to Rimfire Energy!’ letter.
1.2 The
parties
The
agreement is between:
(a)
us, Rimfire Energy Pty Ltd ABN 81 160
378 941; and
(b)
you, the customer named in your application
and in your ‘Welcome to Rimfire Energy!’ letter.
1.3 Scope
of the agreement
Under
the agreement we agree to sell you the electricity you consume at your premises
and you agree to pay us for that electricity.
1.4 Other
facilities at your premises
(a)
If the application or your ‘Welcome
to Rimfire Energy!’ letter shows that there is a generating system and/or battery
storage facility installed at your premises, then we will purchase your export
electricity on the terms and conditions included in schedule 1.
(b)
During the term of the agreement you
must not install any generating system nor any battery storage facility at your
premises, nor increase the system size of any generating system or any battery
storage facility already installed at your premises, without our prior written
consent which we may give or withhold in our absolute discretion and which we
may give subject to conditions including as to the export electricity rate we
will pay for your export electricity.
2. WHEN
THE AGREEMENT STARTS AND ENDS
2.1 When
does the agreement start?
(a)
By submitting your application to us,
you made an offer to us to enter into the agreement. We may accept that offer
by sending a ‘Welcome to Rimfire Energy!’ letter to you by e-mail.
(b)
The agreement starts on the date we
accept your offer.
(c)
When we e-mail you our acceptance, we
will attach a copy of the agreement to the e-mail.
2.2 Cooling-off
(a)
You can cancel the agreement without
paying any exit charge during the cooling-off period.
(b)
To cancel the agreement during the
cooling-off period, call or write to us or send us an e-mail.
2.3 When
we start selling you electricity
We
will only start selling you electricity if and when:
(a)
the cooling-off period has expired;
(b)
there is a functioning smart meter at
your premises;
(c)
your premises are connected to the
network; and
(d)
if you are transferring your premises
to us from another retailer, the transfer has been processed.
2.4 When
does the agreement end?
The
agreement will continue indefinitely unless it is terminated in accordance with
clauses 2.2 or 10.
3. GETTING
ELECTRICITY CONNECTED
3.1 Who
is responsible?
PowerWater
is responsible for connecting your premises to the network.
3.2 We
can assist
We
will ask PowerWater to connect your premises to the network at your request.
Similarly, we will ask PowerWater to disconnect your premises from the network
at your request.
4. CHARGES
AND DISCOUNTS
4.1 Consumption
charges
We
impose a consumption charge for each kWh of electricity you consume at your
premises. The amount of our consumption charge is the same as the charge
relevant to you under the electricity pricing order. If in the application you
selected a standard tariff then the consumption charge is the same for each kWh
you consume. If you selected a time of use tariff then the consumption charge
is different for consumption during the peak operation and off-peak operation
periods respectively applicable to you. Consumption charges initially
applicable to you under the agreement are set out in your ‘Welcome to Rimfire
Energy!’ letter.
4.2 Fixed
daily charge
We
impose a fixed daily charge for each day we sell electricity to you at your
premises. The amount of our fixed daily charge is the same as the charge
relevant to you under the electricity pricing order. The fixed daily charge
initially applicable to you under the agreement is set out in your ‘Welcome to
Rimfire Energy!’ letter.
4.3 Exit
charge
If
in accordance with clause 6.1 we arrange a smart meter upgrade for you after
having agreed with you that we will waive the applicable smart meter upgrade
charge, and then at any time before the end of the minimum term the agreement
is terminated by you under clause 10.1 or 10.2, automatically under clause
10.3(b) or 10.3(d) or by us under clause 10.4, we may impose an exit charge the
amount of which is to be determined as follows:
where:
X
is the number of days in the minimum term;
Y
is the number of days from and including the day on which the minimum term
starts to and including the day on which the agreement is terminated; and
Z
is the amount of the waived smart meter upgrade charge.
4.4 Additional
charges
We
also impose additional charges:
(a)
for any additional goods or services
you request from us;
(b)
to recover any amounts charged to us
by PowerWater in connection with your premises including connection,
disconnection and reconnection charges, fault response charges, metering
services charges, non-standard data charges and travel costs but excluding charges
charged by PowerWater in connection with the supply of the electricity to your
premises; and
(c)
as set out elsewhere in these terms
and conditions or in your application or your ‘Welcome to Rimfire Energy!’
letter.
The
amount of any additional charge will be fair and reasonable having regard to
related costs we incur.
4.5 Discounts
We
will apply any discount we have agreed with you against whichever one or more
of our consumption charges, fixed daily charges and additional charges we have
agreed with you the discount is to be applied against, provided you meet any
conditions to which the discount is subject. The discounts we have agreed with
you are set out in your ‘Welcome to Rimfire Energy!’ letter.
4.6 Changes
to your charges
(a)
If we discover the information about
you or your premises detailed in the application is incorrect and as a result
the initial charges set out in your ‘Welcome to Rimfire Energy!’ letter are
incorrect, we will adjust your charges accordingly, apply the adjusted charges
with effect from when we started to sell electricity to you at your premises
including if necessary under clause 5.4. We will notify you of the adjustment
as soon as practicable.
(b)
If prices relevant to you under an
electricity pricing order upon which our consumption charges and daily fixed
charges are based change, or a new electricity pricing order is made with
different prices relevant to you, then our consumption charges and daily fixed
charges change also so that they are the same as those changed or new prices.
We will notify you of the change in your next bill.
(c)
If at any time there is no
electricity pricing order with prices relevant to you, then our consumption
charges and daily fixed charges will be 110% of what they were immediately
before that time, and they will increase from that time in line with changes in
the CPI. We will notify you of these changes in your next bill.
(d)
Unless we say we won’t do so in your
‘Welcome to Rimfire Energy!’ letter or we are prevented from doing so by any
regulatory requirements or laws, we can vary the amount, nature and structure
of any of the charges at any time by giving you at least 30 business days’
notice of the change.
5. BILLS
5.1 Your
bills
(a)
We will bill you for our charges
monthly.
(b)
We will send your bills to the email
address detailed in the application or as advised by you from time to time.
(c)
Bills sent to the address in clause
5.1(b) will be deemed to have been received by you in accordance with clause
14.1(b).
(d)
GST applies to the sale of
electricity. All bills will provide details of the GST to enable you to reclaim
the tax if you are eligible.
5.2 Concessions
We
are not able to and therefore will not apply any concessions to your charges,
not even if you are the holder of a Northern Territory Pension Concession Card.
5.3 Paying
for your bills
(a)
You must pay your bill by the due
date shown on the bill. Your bill is not paid until we actually receive the
funds. If your payment is due on a non-business day, you can pay that amount on
the next business day.
(b)
If you will be away for an extended
time, please contact our customer service team on 1800 RIMFIRE (1800 746 3473)
to make payment arrangements.
(c)
You may pay your bill:
(1)
by direct deposit into our bank
account, if available and as advised on your bills from time to time;
(2)
using BPAY, if available and as
advised on your bills from time to time; and/or
(3)
by Visa or MasterCard credit card
through our website, if available and as advised on your bills from time to
time.
(d)
Payments through BPAY or by credit
card, if available, may take two business days to process, so you need to pay
your bill early enough to make sure we still receive your payment by the due
date.
(e)
We may impose an additional charge on
you to recover any merchant service fees we incur because of the payment method
you use in paying your bill, and also an additional charge to recover costs we
incur if, due to fault on your part, payments you make to us are dishonoured or
reversed. We do not have to accept payments by cheque but, if we elect to do
so, we may impose an additional charge on you to recover our handling costs.
(f)
Failure to pay your bill by the due
date may result in the disconnection of your electricity supply and outstanding
amounts may be referred to a collection agency.
5.4 Undercharging
and overcharging
(a)
If you have been undercharged in a
bill, you must pay the undercharged amount to us plus interest from and
including the date the undercharged amount would have been payable had it been
charged at the right time to but excluding the date of full and final payment.
(b)
If you have been overcharged in a
bill, we must reimburse the overcharged amount to you plus interest from and
including the date the overcharged amount was paid to but excluding the date of
full and final reimbursement.
(c)
Interest under clause 5.4(a) or
5.4(b) is payable at the rate charged by the Commonwealth Bank of Australia for
sums up to $100,000.
6. METERING
6.1 You
need a smart meter
We
cannot sell electricity to you at your premises unless you have a functioning
smart meter. If immediately prior to the agreement starting there is no
functioning smart meter at your premises, we will arrange a smart meter upgrade
for you.
6.2 Bills
based on smart meter readings and estimates
(a)
We will normally calculate the
consumption charges included in your bill based on a reading of your smart
meter, provided to us by PowerWater.
(b)
If PowerWater is unable to provide us
with a smart meter reading for any reason, we will estimate our consumption
charges.
(c)
Estimates of consumption charges will
be based on:
(1)
average previous consumption recorded
for your premises over a similar period; or
(2)
average consumption of similar
premises that are supplied with electricity for a similar purpose.
(d)
Your bill will specify if our
consumption charges have been based on an estimate.
(e)
If your consumption charges have been
estimated and later we obtain a smart meter reading, we will include
appropriate adjustments in subsequent bills accordingly.
6.3 Meter
tests
(a)
PowerWater is required to ensure that
all smart meters meet applicable Australian Standards and that they are
properly maintained and replaced when necessary.
(b)
If you have concerns about your smart
meter or our bills, you have the right to ask us to arrange to test the smart
meter. We will arrange for the test within five business days of your request.
You will need to pay an additional charge covering the related costs up front.
(c)
If the test shows the smart meter is
not meeting applicable Australian Standards, we will arrange for PowerWater to
replace or repair the smart meter and refund you the additional charge. We will
also refund you any amounts which we may have overcharged you over the previous
quarter.
6.4 Ownership
of the smart meter
The
smart meter remains the property of PowerWater.
7. YOUR
ELECTRICITY SUPPLY
(a)
PowerWater is responsible for the
physical supply of electricity to your premises and the reliability of the
network.
(b)
As an electricity retailer, we do not
control the physical supply of electricity to your premises and, except to that
extent or as otherwise provided by law, we are not liable to you for ensuring
the physical supply of electricity to your premises.
(c)
All faults, outages or other problems
relating to the network should be reported to PowerWater. For emergencies,
please call Emergency Services on 000, or call the PowerWater 24 hour emergency
line on 1800 245 090.
(d)
Electricity supplied to your premises
may be subject to:
(1)
voltage and frequency fluctuations;
and
(2)
interruptions, for example, where
required by PowerWater, for inspection, repairs, testing, maintenance or other
works, in an emergency or for safety reasons.
8. SPECIAL
MEDICAL NEEDS
You
must notify us if you, or someone living at your premises, has special medical
needs, such as the need for life support equipment. Your medical practitioner
must provide written confirmation of your special medical needs. This
confirmation must be provided to us annually or as often as we reasonably
require it.
9. DISCONNECTION
9.1 When
you could be disconnected
(a)
We may arrange for the disconnection
of your electricity supply, but only as a last resort, if:
(1)
you fail to pay the amount due on
your bill or any subsequent notices by the due date;
(2)
you default on an agreed payment
arrangement;
(3)
you prevent access to the smart
meter;
(4)
you obstruct a representative of
PowerWater in performing their duties under the law;
(5)
you fail to contact us before you
start using electricity at your premises;
(6)
you provide us with false or
misleading information regarding the connection of your premises;
(7)
you become insolvent; or
(8)
we are permitted to do so under the
law.
(b)
We will give you five days’ warning
in the form of a Final Demand Notice of our intention to arrange for the
disconnection of your electricity supply for failure to pay your bill. However,
if you default on your agreed payment arrangement, we will not give a Final
Demand Notice and we may arrange disconnection immediately.
(c)
We will not arrange to disconnect
your electricity supply if:
(1)
we have agreed to and you are
following an agreed payment arrangement; or
(2)
you have raised a dispute which is
still being investigated.
(d)
PowerWater may also disconnect your
electricity supply if:
(1)
your electrical installation is
unsafe;
(2)
your electrical installation creates
a hazard to the network or interferes with another electricity consumer’s
installation or appliances; or
(3)
illegal alterations have been made to
your connection.
(e)
We will arrange to reconnect your
electricity supply when payments in full are received for unpaid bills (or
arrangements are made to pay the bill) or when breaches of the agreement are
remedied. Reconnection generally occurs on the same day or within 24 hours in
the major urban centres.
10. TERMINATION
OF THE AGREEMENT
10.1 Termination
when you give us notice
You
can terminate the agreement by giving us 20 business days’ notice.
10.2 Termination
when you move out of your premises
(a)
If you are moving out of your
premises, you’ll need to give us at least 3 business days’ notice indicating
that you wish to terminate the agreement. You must include the date you are
moving out in your notice, as well as a forwarding address to which we can send
you a final bill.
(b)
We will do what we can to have your
smart meter read on the date specified in your notice, or as soon as
practicable after that date.
(c)
The agreement will terminate when you
move out. However, you will still have to pay your final bill which will cover
the period up until when we have read your smart meter.
(d)
If you do not give us notice that you
are moving out, the agreement will continue after you have moved out. You will
have to pay for electricity supplied to your premises even if someone else is
using it.
10.3 Automatic
termination
The
agreement terminates automatically if:
(a) you enter into a new agreement with us
and we start selling you electricity at your premises under that new agreement;
(b)
you transfer your premises to another
retailer;
(c)
we start selling electricity at your
premises to another customer;
(d)
we have disconnected your premises
and they remain disconnected for 10 business days; or
(e)
we are no longer entitled to sell you
electricity under the law.
10.4 Termination
for your insolvency
We
may terminate the agreement if you become insolvent by giving you notice.
10.5 Termination
for breach
We
may terminate the agreement if, in breach of clause 1.4(b), you install any
generating system nor any battery storage facility at your premises, or
increase the system size of any generating system or any battery storage
facility already installed at your premises, without our prior written consent.
11. YOUR
OTHER OBLIGATIONS
11.1 How
you use electricity
In
using electricity at your premises, you must:
(a)
not cause any interference within the
network;
(b)
not take any supply of electricity
otherwise than from the network or your own generation facility (if you have
one); and
(c)
not on-supply the electricity
supplied to your premises.
11.2 Illegal
use of electricity
(a)
Illegal use of electricity supply is
theft. Tampering with your smart meter or electricity supply equipment is
extremely dangerous and may be illegal.
(b)
If electricity supply has been
obtained illegally:
(1)
we can estimate your usage and bill
you for the usage which has not been paid for; and
(2)
we can take legal action to recover
the unpaid amount.
11.3 Access
to the smart meter and premises
(a)
You must provide PowerWater with easy
and safe access to PowerWater’s equipment on your premises including the smart
meter. Access must be free from obstructions (such as locked gates), barriers
and dangerous animals.
(b)
If PowerWater cannot gain access it
may require you to remove the obstruction or have the smart meter relocated.
11.4 Safety
and emergencies
You
must:
(a)
maintain your energy installation and
the appliances at your premises in a safe condition;
(b)
ensure that any work on your energy
installation and appliances is done by accredited electricians;
(c)
keep all vegetation, structures and
vehicles at your premises clear of your energy installation;
(d)
advise us or PowerWater of any safety
issues; and
(e)
comply with directions from us or
PowerWater.
11.5 Changes
to your details
You
must promptly inform us if there is any change to your contact details, your
payment details, the purpose for which the premises are used or changes to
access to your smart meter.
12. CUSTOMER
SERVICE, COMPLAINTS AND PRIVACY
12.1 Standards
of service
(a)
In our dealings with you, we will
comply with the agreement, the conditions of our licence and the law including
all applicable standards of service.
(b)
We will continuously monitor and
review the quality of the customer service we provide to you. We will provide a
report on our performance against our standards of service and other
performance indicators to the Commission each year.
12.2 Complaints
(a)
Our customers are important to us and
we welcome your feedback so we can work to improve our services to you. You can
provide us with feedback by calling our customer service team on 1800
RIMFIRE (1800 746 3473) or via email on enquiries@rimfireenergy.com.au.
(b)
If you have a complaint, please let
us know by calling our customer service team on1800 RIMFIRE (1800 746 3473) or
by emailing enquiries@rimfireenergy.com.au.
(c)
We will investigate your complaint,
do all we can to resolve the problem, and report back to you promptly and
courteously.
(d)
Our staff are trained to resolve your
complaint in an efficient and professional way. If you are not satisfied with
the way your complaint was handled please contact us on 1800 RIMFIRE (1800 746
3473).
12.3 Privacy
(a)
Your privacy is important to us and
so we will only discuss the agreement with you or any authorised contact person
detailed in the application. You must satisfy us of your identity before we
discuss the agreement with you.
(c)
We will handle your personal
information in accordance with applicable privacy law and our privacy policy.
(d)
Please visit our website at
www.rimfireenergy.com.au or contact the Rimfire Energy Privacy Officer by email
at enquiries@rimfireenergy.com.au, by telephone on 1800 RIMFIRE (1800 746
3473), or by post at Privacy Officer, GPO Box 2136, Darwin, NT 0801 to discuss
any privacy concerns or to obtain the most recent version of the privacy
policy.
13. LIABILITY
13.1 We
will comply with the law
We
will comply with the law, unless and except to the extent the Commission or
another regulator excuses us from compliance.
13.2 You
are responsible within your premises
You
are responsible for how electricity is used on your side of the supply point at
your premises.
13.3 Uncontrollable
events
If
an event outside our control occurs and we cannot meet an obligation we have
under the agreement, other than any obligation to pay money, then that
obligation is suspended. You are entitled to the same relief. We will promptly
notify you of any uncontrollable event which affects us and use our best
efforts to overcome its effects, as you must do if you are affected.
13.4 Obligations
if you are not an owner
If
you cannot meet an obligation under the agreement because you do not own your
premises, you must use your best efforts to ensure that the owner meets that
obligation.
14. LEGAL
MATTERS
14.1 Notices
(a)
Unless the law requires us to give
notice in another way, we will give you notice in writing. We may do so
personally, by post, by e-mail or by a message on your bill.
(b)
We will consider you to have received
a notice given by post three business days after we posted it and a notice sent
by email the day after we send the email.
(c)
We may also send you an email, SMS or
other electronic communication letting you know that we are making a change or
notifying
14.2 Governing
law
The
laws of the Northern Territory govern the agreement.
14.3 Varying
the agreement
Any
variation to the agreement must be agreed by both you and us in writing.
14.4 Transferring
the agreement
You
cannot transfer the agreement to another person without our prior written
consent. We also need your prior written consent to any transfer, except that
we may transfer the agreement to a third party as part of any transfer of a
substantial number of our customers to that third party. In that case we can do
anything necessary to effect the transfer.
14.5 Definitions
In
the agreement:
Act
means the Electricity Reform Act 2000 (NT).
agreement
means our agreement with you for the sale of electricity at your premises as
first mentioned in clause 1.1.
application
means the application that you submitted to us.
business
day means a day that is not:
(a)
a Saturday or a Sunday; or
(b)
a day that is observed as a public
holiday on the same day in the Northern Territory.
charges
means consumption charges, daily fixed charges, any exit charge and additional
charges set out or otherwise contemplated by these terms and conditions, your
application or your ‘Welcome to Rimfire Energy!’ letter.
Commission
means the Utilities Commission.
connect
means to physically connect the premises to the network, and disconnect and
reconnect have a corresponding meaning, and connect also includes the provision
of metering equipment and the maintenance of the connection.
consumption
charge means the charge we impose for the electricity you consume at your
premises as further detailed in clause 4.1 and as changed under clause 4.6.
cooling-off
period means the 10 business day period following the date we accept your
offer.
CPI
means the Consumer Price Index (All Groups) for Darwin as published by the
Australian Bureau of Statistics or, if that index is not available, another
similar index determined by us.
discount
means any discount we have agreed with you as further detailed in clause 4.4.
electricity pricing order means an electricity pricing order issued under
section 44 of the Act.
exit
charge means the charge further detailed in clause 4.3.
export
electricity means electricity which is generated by a generating system or
battery storage facility installed at your premises, not used by you and
supplied through the connection point at your premises into the network.
export
electricity charge means the charge payable by us for your export
electricity.
export
electricity rate means the rate payable by us for your export electricity.
fixed
daily charge means the charge we impose for each day we sell electricity to
you at your premises as further detailed in clause 4.2 and as changed under
clause 4.6.
generating
system means a solar PV or other electricity generating system.
GST
means goods and services tax.
insolvent
means unable to pay debts as and when they become due and payable or
entering into any form of external administration.
law means any law or regulatory or administrative document.
licence
means the licence granted to Rimfire Energy by the Commission dated 11
August 2014.
minimum
term means a term of 3 years starting on the day we start selling you
electricity under the agreement.
network
means the electricity distribution network to which your premises are or
are to be connected.
off-peak
operation means 6pm to 6am weekdays and all weekends.
peak
operation means 6am to 6pm weekdays including public holidays.
PowerWater
means Power and Water Corporation or any successor of Power and Water
Corporation or any other person which is authorised or licensed to supply
electricity through the network.
premises
means the premises detailed in your application.
privacy
policy means Rimfire Energy’s privacy policy, as updated from time to time.
smart
meter means a communications-enabled interval meter which records
electricity consumption at regular 15 minute intervals or such a meter as is or
is to be installed at your premises, as the context requires.
smart
meter upgrade means installing a smart meter at your premises, replacing
the existing meter at your premises with a smart meter or reprogramming the
existing meter at your premises so that it functions as a smart meter.
smart
meter upgrade charge means a charge we impose for a smart meter upgrade as
set out in your ‘Welcome to Rimfire Energy!’ letter.
terms
and conditions means these terms and conditions.
14.6 Interpretation
In
the agreement:
(a)
words importing the singular include
the plural and vice versa;
(b)
a reference to any statute, order or
code includes all statutes, orders or codes varying, consolidating, re-enacting
extending or replacing them;
(c)
a reference to a person includes that
persons executor, administrators, successors, substitutes, and permitted
assigns;
(d)
when italicised, other parts of
speech and grammatical forms of a word or phrase defined in the agreement have
a corresponding meaning;
(e)
a period of time which: (a) dates
from a given day or the day of an act or an event is to be calculated exclusive
of that day; and (b) commences on a given day or the day of an act or event is
to be calculated inclusive of that day;
(f)
an event which is required under the
agreement to occur on or by a stipulated day which is not a business day may
occur on or by the next business day; and
(g)
a reference to costs we incur
includes our internal costs.
SCHEDULE 1 – EXPORT
ELECTRICITY
1. WHAT
IS THE TERM OF THE EXPORT ELECTRICITY ARRANGEMENTS?
1.1 When
do the arrangements start?
Although
the agreement may have started, we do not start purchasing any export
electricity, and have no obligation to pay for any export electricity, unless
and until:
(a)
we are satisfied we have full details
of your generating system and/or battery storage facility, including its system
size;
(b)
a meter capable of recording the
export electricity has been installed and we are otherwise satisfied with the
metering arrangements.
1.2 When
do the arrangements end?
Once
it has started, the export electricity arrangements under this schedule 1
continue until the agreement terminates.
2. SCOPE
OF THE ARRANGEMENTS
We
agree to purchase, and you agree to sell, the export electricity.
3. CHARGES
3.1 Export
electricity charges
(a)
The initial feed-in tariffs we use to
determine the export electricity charges are set out in your ‘Welcome to
Rimfire Energy!’ letter. Your bills will also state the feed-in tariffs that
apply.
(b)
We must pay export electricity
charges for your export electricity. For each relevant period, the export
electricity charge is the product of the export electricity rate for the
relevant period and the amount of export electricity in that period.
3.2 Variation
of feed-in tariffs
We
may reduce the feed-in tariffs to recover from you any direct or indirect
increase in the cost of purchasing the export electricity. We will give you the
notice of any changes to the feed-in tariffs as soon as practicable and in any
event no later than your next bill.
3.3 Credits
We
will credit the export electricity charges arising during any relevant period
against the charges payable by you that are included in your bill for that
period. If the amount of the export electricity charges exceeds the charges
payable by you for that period, we will credit the excess amount against the
charges payable by you in the next bill and any remaining excess amount against
the charges payable by you in a subsequent bill.
3.4 Payments
On
request, we will pay you any excess amounts contemplated by clause 3.3, subject
to a minimum account balance of $200. Such requests must be received by the
18th day of a month for a refund payment to be processed in the same month. We
will also pay you any excess amount if the agreement terminates.
3.5 No
separate bills
Subject
to clause 8.2, we will not prepare any separate bills for the export
electricity and neither will you.
3.6 Calculating
the credits
Export
electricity charges are to be calculated and billed on a basis corresponding to
the basis on which charges are calculated.
3.7 Reviews
On
request, we will review your credits on the same basis as we review bills
generally, and will deal with any overcrediting or undercrediting respectively
on the same basis as we deal with undercharging and overcharging for
electricity we sell you.
4. YOUR
OBLIGATIONS
4.1 The
generating system or battery storage facility
In
installing your generating system and/or battery storage facility and supplying
export electricity to the network, you must comply with the law.
4.2 Meter
You
must pay for the meter that records the export electricity and for its
installation and maintenance.
4.3 Connection
and metering installation charges
If
PowerWater imposes any connection or metering charges on us in relation to your
generating system and/or battery storage facility, we may recover the amount of
those charges from you on a pass-through basis.
5. ENVIRONMENTAL
BENEFITS
We
are not entitled to any renewable energy certificates under the Renewable
Energy Target scheme established under the Renewable Energy (Electricity) Act
2000 (Cth) which may be created in respect of electricity generated by your
generating system and/or battery storage facility nor any other environmental
benefit arising under law or otherwise from the generation of that electricity.
6. DISCONNECTION
You
agree and acknowledge and that if we are entitled to disconnect your
electricity supply under the agreement and your electricity supply is
disconnected, your generating system and/or battery storage facility will not
be able to supply electricity into the network. You must assist us and
PowerWater in respect of any such disconnection.
7. RESPONSIBILITIES
7.1 PowerWater
You
agree and acknowledge that:
(a)
it is PowerWater, not us, who
connects or connected your premises to the network and who will maintain that
connection;
(b)
PowerWater is responsible for taking
the supply of the export electricity into the network;
(c)
when the supply of electricity to
your premises is interrupted, so too will the supply of the export electricity
to the network; and
(d)
we are not liable to you in respect
of any of these matters.
7.2 Your
responsibilities
We
are not responsible for the installation of your generating system and/or battery
storage facility and its connection to the network nor for organising with
PowerWater any reassignment of your network tariff. These are your
responsibilities. You are also responsible for all risks in respect of the
control and use of your generating system and/or battery storage facility and
of electricity on your side of the connection point at your premises.
7.3 Title
The
title and risk in the export electricity will pass to us at the connection
point at your premises.
8. GST
8.1 GST
Any
amount we owe you under clause 3 excludes any GST payable on the supply of the
export electricity to us. As well as crediting or paying you that amount, we
must also credit or pay to you a further amount equal to any GST payable on the
supply. We must credit or pay that further amount to you as and when we credit
or pay to you the amount owed under clause 3, except we do not have to do so
unless we can create, or have received from you, a tax invoice for the supply.
8.2 Tax
invoicing
(a)
We will (and you will not) issue tax
invoices in respect of the supply of the export electricity to us. We represent
that we are registered for GST and will notify you if we cease to be. You
represent that you are registered for GST and will notify us if you cease to
be. We will combine tax invoices with your bills and include your ABN as well
as ours on them.
(b)
Unless clause 8.2(c) applies, the
recipient of a taxable supply made under this schedule 1 need not make a
payment until the supplier has given the recipient a tax invoice for the supply
to which the payment relates. The supplier must give the recipient an
adjustment note for an adjustment arising from an adjustment event relating to
a taxable supply made under this schedule 1 within seven days after the date
the supplier becomes aware of the adjustment event.
(c)
This clause applies if you are a
commercial customer and the application indicates that you are registered for
GST:
(1)
we will issue a recipient created tax
invoice in respect of any supply made by you to us under this schedule 1 and an
adjustment note in relation to adjustment events;
(2)
you will not issue tax invoices in
respect of any such supply;
(3)
you acknowledge that you are
registered for GST and will promptly us if you cease to be registered for GST;
(4)
we acknowledge that we are registered
for GST and we will promptly notify you if we cease to be registered for GST or
cease to satisfy the legal requirements for issuing a recipient created tax
invoice; and
(5)
this clause will not apply to any
supply after we ceases to satisfy those legal requirements.
8.3 Definitions
In
this clause 8 a word or term defined in A New Tax System (Goods and Services
Tax) Act 1999 (Cth) has the same meaning where used in connection with the GST
imposed under that Act